Privacy policy

This page explains what personal data Home Hues (“we”, “us”) collects on home-hues.co.uk, why we collect it, and what your rights are. We follow the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

Who we are

Home Hues is a painting, decorating, and plastering business based at 20 Hirst Grove, Hebden Bridge, West Yorkshire HX7 8DN. We are the data controller for any personal information you give us through this website. You can reach us at homehues08@gmail.com or 07784 175179.

What we collect

We only collect personal data when you choose to send us a message. That means the name, email address, phone number, and any details about your project that you put into the enquiry form, or that you send us by email, phone, or WhatsApp.

We do not run analytics, advertising pixels, or third-party trackers on this site. We do not build a profile of you. We do not sell or share your details with anyone.

Cookies and storage

This site does not set tracking or advertising cookies. Your browser may store small amounts of technical data (for example font caching) that the site needs to work. These are exempt from consent under PECR.

How we use your details

We use the details you give us to reply to your enquiry, quote for the work, and carry out the job if you go ahead. We may also keep them on file for follow-up after the work is finished, and to contact you if we ever need to come back to a previous job. The legal basis is legitimate interest in running our business and, where applicable, performance of a contract.

Third parties we rely on

The enquiry form is delivered to our inbox by Formspark. They process the form submission on our behalf and forward it to us by email. We host this site with a UK hosting provider, who keeps standard server logs needed to operate the service.

The WhatsApp button on this site opens WhatsApp in a new tab. If you message us through it, your conversation is governed by WhatsApp’s own privacy policy.

How long we keep it

We keep enquiry details for as long as needed to provide the quote and complete any work, plus a reasonable period after to cover follow-up questions and warranty matters. If you ask us to delete your data, we will, unless we’re required to keep it for legal or accounting reasons.

Your rights

Under UK GDPR you have the right to access the personal data we hold about you, ask us to correct it, ask us to delete it, and complain to the Information Commissioner’s Office (ICO). To exercise any of these rights, email us at homehues08@gmail.com.

Changes to this policy

If we change how we handle data on this site, we will update this page and refresh the date at the top.